FAQ: How To Cancel A Purchase On Google Play?

How do I get a refund for an in-app purchase on Google Play?

Explore refund request options

  1. On your computer, go to play.google.com/store/account.
  2. Click Order History.
  3. Find the order you want to return.
  4. Select Request a refund or Report a problem and choose the option that describes your situation.
  5. Complete the form and note that you’d like a refund.

How do I cancel an in-app purchase?

Android

  1. Open the Google Play Store.
  2. Tap Menu > Account > Subscriptions.
  3. Find the subscription you want to cancel.
  4. Tap “Cancel”.

How do I dispute a charge on Google Play?

How to Dispute Charges from Google Play

  1. Scroll down to “Order History” and find the order you want to return.
  2. To the right of the order, click “More”
  3. Select Request a refund or Report a problem and choose the option that describes your situation.
  4. Complete the form and note that you would like a refund.

How can I get my money back from Google Play?

Here’s how to do it:

  1. Open the Google Play Store app.
  2. Tap the three horizontal lines at the top left to open the menu.
  3. Choose Account > Purchase History.
  4. Find the app or game you want to return and tap Refund.
  5. Tap Yes, the app will be uninstalled, and your money will be refunded.
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How do I cancel a pending purchase on app Store?

Follow these steps.

  1. Go to Apple’s Report a Problem portal and sign in using the Apple ID used for purchase.
  2. You should see a list of your recent purchases (last 90 days). Find the app in question and tap on report.
  3. Describe your problem and click submit.

Do you get your money back if you restore in-app purchases?

Fortunately, in some cases you can “return” the app and get your money back. But if the app was purchased by mistake, you may be able to get your money back. Log in to your iTunes purchase history or open the e-mail you received when you made the purchase.

How many times can you refund in-app purchases?

Note: You can only return an app or game for a refund once. If you buy it again you will not be able to get a refund. If a refund is issued you will lose access to the item.

How do I get my money back from unauthorized transactions?

If you notify your bank or credit union after two business days, you could be responsible for up to $500 in unauthorized transactions. Also, if your bank or credit union sends your statement that shows an unauthorized debit, you should notify them within 60 days.

How do I stop Google from charging my credit card?

Remove a payment method

  1. On your computer, go to your Google Play account.
  2. Click Edit payment methods. You will go to your pay.google.com account.
  3. On the left, click Payment methods.
  4. Under the payment method you want to remove, click Remove. Remove.
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Does Apple give refunds for subscriptions?

Apple maintains a very strict data security policy and does not allow access, manage, cancel, or refund your subscription for you. As a result, we cannot manage customer refunds.

Does Google have a 24 hour customer service number?

– Customer Care number toll free at: 1-800-419-0157.

Can Google play money be transferred?

Your child’s Google Play credits (not including promotional Play balance) will be transferred to their family manager’s account. To transfer your child’s Google Play credits and YouTube gift card balance to a family manager’s Google Pay account, click Transfer Pay Balance then fill out the form.

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